To The Potential Customer,

I have been a customer with Gladstone Suzuki now for 6+ years. Five cars later I am still a loyal fan of the product and the employees. In this industry, we hear too many negative experiences and forget to highlight the positive ones. Because when we have a positive experience we walk away feeling like we “Got that great deal and took ‘em!”

First of all, I disagree with those comments because 1.) you can’t “take” someone who knows their industry better than you, 2.) if you received a “great deal”, they knowingly made it work out for you. The key phrase is that they made it work for you. Knowingly made it work I should say.

With my last (yeah right…we will see if it’s my last hehe) purchase, I was working another deal with an OWNER of a Competing Brand. The owner had told me that they would make their deal with me work. They couldn’t understand why I would work a deal from Portland when I lived in Seattle! On top of that, they firmly believed that their product was a great product. I don’t doubt that at all. I thought their product was a good product too and that their car company was a reputable one at that. It is a highly recognized brand BUT…Suzuki beat their deal. The rival competitor gracefully bowed out, was surprised Suzuki’s deal worked out, and then encouraged me to go with Suzuki because of the warranty AND the parameters that were met…i.e. monthly payments, etc… Very respectable in my eyes watching two dealerships work deals for me with one supporting my decision either way.

In the end, Suzuki personally delivered my vehicle to me from Portland and left me a very happy individual. I would love to get into details about the product, warranty, NW conditions and their all wheel drive options, etc… but I don’t have 3 pages of emails to type up.

Here’s the deal people. I own my own business and deal with people on an everyday basis. I watched Jered Shaw and his team (Michael Lytle) make things happen where I thought wouldn’t happen. From out of college with bad credit to now great credit and owning my own business, Suzuki made it work and continually do so year after year. In business, relationships are KING. With Suzuki, you definitely get that and some. I recommend these guys to anyone and am more than happy to answer questions to potential customers out there about Suzuki’s product and their service.

I hope your buying experience is just as good as mine or BETTER! Let your 100,000 miles be a happy one with Suzuki. Thanks for allowing me to share my story!!!

Sincerely,

Belton Lubas
Co-Owner
Element 5 Fitness